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Salary for position Helpdesk Operator in Macedonia

Average net monthly salary in Macedonia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.
80% of people earn:
28K - 50K MKD
10% earn less lthan 28K MKD
10% earns more than 50K MKD

Salaries in the survey are expressed in net.

Based on the Mojaplata.mk salary survey, 80% of people on the Helpdesk Operator position in the Macedonia earn between 27,719 MKD and 50,420 MKD monthly net .

10% of employees earn less than 27,719 MKD and 10% of people earn more than 50,420 MKD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

What kind of work does Helpdesk Operator typically do

  • Connecting telephone calls.
  • Operating telephone and fax lines.
  • Providing information about the services of the company over the telephone.
  • Providing technical support and solving specific customer problems over the telephone or online.
  • Handling claims and special requirements from customers.
  • Keeping records on customer requirements and claims of provided services.

For companies – be confident when making decisions about salaries

Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position: Helpdesk Operator

The job position is
in the salary ranking on

391 place

Women representation in position

0%

Average age of respondent in position

34 years

666. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

22,567 - 32,795 MKD

392. place

Medical Advisor

Medicine & Social Care

Salary group 2

22,567 - 58,646 MKD

391. place

Helpdesk Operator

Customer Support

Salary group 2

27,719 - 50,420 MKD

390. place

Service Technician

Information Technology

Salary group 2

26,193 - 52,514 MKD

1. place

IT Architect

Information Technology

Salary group 3

58,263 - 299,608 MKD

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Data for salary decisions
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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Helpdesk Operator.

The total gross salary for the position Helpdesk Operator ranges between 416 MKD and 1,178 MKD per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Mojaplata.mk to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Helpdesk Operator have a total gross salary of at least 50,420 MKD per month.

10% of the highest-earning employees in this position have a total gross salary higher than 50,420 MKD per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 27,719 MKD per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Helpdesk Operator earns 40,323 MKD per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Mojaplata.mk you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Helpdesk Operator, we currently have 29 verified respondents collected.