Management

Head of Customer Support

Average net monthly salary in Macedonia is

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80% of people earn:

27K - 91K MKD

10% earn less lthan 27K MKD

10% earns more than 91K MKD

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Mojaplata.mk salary survey, 80% of people on the Head of Customer Support position in the Macedonia earn between 26,956 MKD and 90,853 MKD monthly net .

10% of employees earn less than 26,956 MKD and 10% of people earn more than 90,853 MKD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position: Head of Customer Support - Management

The job position is
in the salary ranking on

147 place

Women representation in position

n/a

Average age of respondent in position

n/a years

741. place

Nursery School Teacher Assistant

Education, Science & Research

22,567 - 30,548 MKD

148. place

Brand Manager

Management

35,165 - 77,436 MKD

147. place

Head of Customer Support

Management

26,956 - 90,853 MKD

146. place

Chief State Advisor

Public Administration, Self-governance

27,078 - 92,752 MKD

1. place

IT Architect

Information Technology

34,431 - 330,848 MKD

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Data for salary decisions

Salary report

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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Sample of the report